Exchanges & Returns
Too big? Prefer blue? No problem…
We are a family owned and operated business.
If you are not satisfied with the items purchased from our online store, you can exchange or return them within 14 days of receipt. Find here all the details on how to proceed in each process:
EXCHANGES AND RETURNS
You should send your article to us, first informing us of your intention. You can do this by filling out the contact form.
The articles in question must be sent to the following address:
Angel Rose Company Lda ( ICwear Brand )
Rua de Ponte Pereiros, 81
4830-508 Póvoa de Lanhoso, Braga
When you want to proceed with an Exchange / Return you must pay attention to the following aspects:
- We will only accept returns of items in the same condition in which they were sent.
- Articles must always be accompanied by the respective invoice.
- ICwear will proceed with the analysis of the returned product and inform the customer of the right to the respective refund.
- Please allow up to 7 days for returns to be processed.
- The refund of the amount paid will always be made using the same form of payment used for the purchase.
- Shipping cost will be deducted from the amount paid by the customer.
- Returns postage is covered by customer.